Introduction: By using the i 444 website and mobile app, you agree to this Privacy Policy. We handle your information with the utmost care and responsibility.
1 What data we collect
I 444 collects two types of information from you — what you provide voluntarily and what is generated automatically. Details are outlined below:
Personally Identifiable Information (PII)
- Name & Identity: Full name, date of birth, and National ID number (required for KYC).
- Contact details: Mobile number, email address.
- Payment Information: Mobile Pay/Nagad number, bank account details (stored in encrypted form).
- Account information: Username, password (hashed), and security questions.
Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device ID.
- Usage Data: Pages visited, time spent, and games played.
- Transaction History: Deposit, withdrawal, and betting history.
- Location Data: Approximate geographic location (city level).
We never store your full payment card number or CVV. Payment information is always encrypted.
Data types at a glance
| Data type |
Example |
Mandatory? |
| Identity Information |
Name, date of birth |
Yes |
| Contact information |
Mobile, Email |
Yes |
| Payment Information |
Mobile Pay Number |
For transactions |
| Device Information |
IP, Browser |
Automatic |
| KYC documents |
NID Copy |
Large Withdrawals |
2 How We Collect Your Information
I 444 collects your information in several ways:
- Registration Form: You provide information directly when creating an account.
- Transaction Processing: Payment details are collected during deposits and withdrawals.
- Cookies & Tracking: Certain information is collected automatically while you use the website.
- Customer Support: Information provided during conversations with our support team.
- KYC Verification: Identity documents are collected for high-value transactions.
- Third-party referrals: If you were referred through an affiliate or partner site, limited information may be shared with them.
3 Purpose of data use
I 444 uses your information solely for specific, legitimate purposes:
- Account management: To ensure secure registration, login, and account protection.
- Service Delivery: To keep gaming, betting, and payment services running smoothly.
- Identity Verification: To prevent fraud and comply with AML policies.
- Service Improvement: Analytics to improve the user experience.
- Personalised offers: To show you relevant promotions based on your preferences.
- Legal Obligations: To meet regulatory requirements.
- Contact: To send important updates, security alerts, and promotional messages.
Marketing Communications: You can opt out of promotional emails or SMS at any time by contacting us. However, transaction-related notifications cannot be disabled.
4 Data Sharing & Third-Party Policy
I 444 never sells your personal data to third parties. However, limited information may be shared in the specific circumstances outlined below:
- Payment Processors: Payment gateways (such as Mobile Pay and Nagad) receive the information needed to process transactions.
- Security partners: We work with trusted security partners to detect and prevent fraud.
- Legal authorities: Data may be disclosed under a valid order from a court or regulatory authority.
- Game Providers: Limited information shared (name or user ID) to keep games running.
- Business succession: In the event of a company merger or acquisition — you will be notified in advance.
Strict confidentiality agreements are in place with all third parties, who may only use your data for specified purposes.
5 Cookies & tracking technologies
I 444 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.
Types of cookies we use:
- Essential cookies: Required to maintain your login session and keep core site features working. These cannot be disabled.
- Performance Cookies: To improve page load speed and overall user experience.
- Analytical cookies: Anonymized data is collected to understand which pages are visited most.
- Preference Cookies: To remember your language and settings.
Cookies can be managed or cleared through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.
6 Data Retention Period
I 444 does not retain data beyond what is necessary. Retention periods are determined by the type of information:
| Data type |
Retention period |
Reason |
| Account Information |
For the duration of active account + 5 years |
Legal Obligations |
| Transaction History |
7 Years |
Financial Regulations |
| KYC documents |
5 years after account closure |
AML Rules |
| Customer support records |
3 years |
Service Quality Assurance |
| Cookie Information |
30 days – 2 years (depending on type) |
Functionality |
| Marketing Preferences |
Until you opt out |
Communications Management |
7 Your Privacy Rights
Every i 444 member enjoys the following rights. To exercise any of these rights, contact us at support@i444.wine:
Right of Access
You have every right to know what information we hold about you.
Right to rectification
If any of your personal information is incorrect, you may request that it be corrected.
Right to erasure
In certain circumstances, you may request that your data be erased (the "Right to be Forgotten").
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be restricted.
Right to Data Portability
You have the right to receive your data in a structured, machine-readable format.
Right to Object
Full right to object to the use of your data for marketing purposes and to opt out at any time.
We are required to respond within 30 days of receiving a rights request. In complex cases, this may take up to 60 days, and you will be notified in advance.
8 Security Measures
I 444 uses industry-standard security technologies to protect your data:
- 256-Bit SSL/TLS Encryption: All data transmissions take place over encrypted channels.
- Password Hashing: Your password is never stored in plain text — bcrypt hashing is used.
- Two-Factor Authentication (2FA): Add an extra layer of security to your account.
- Regular Security Audits: Regular system audits conducted by independent third-party experts.
- Restricted Access: Only authorized staff can access data for specific, legitimate purposes.
- Firewall & DDoS protection: Enterprise-grade cybersecurity applied at the server level.
Your responsibilities: Use a strong password and never share it with anyone. If you notice any unauthorized login activity, contact our support team immediately.
9 Children's Privacy
All i 444 services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If we become aware that a minor's information has entered our system, that data will be deleted immediately and the associated account will be suspended.
If parents suspect their child has registered an account, please contact us at support@i444.wine. We will take prompt action.
10 Privacy policy updates
I 444 may update this privacy policy from time to time. The method of notification will vary depending on the nature of the changes:
- Minor updates: The "Last Updated" date at the top of the page will reflect the change.
- Important Changes: You will be notified in advance via your registered mobile number or email.
- Major updates: Re-consent may be required.
Continuing to use the platform after any policy update constitutes your acceptance of the revised terms. We recommend reviewing this page regularly to stay informed.
11 Contact & Complaints
For any privacy-related questions, requests, or complaints, please get in touch with us:
- Email: support@i444.wine
- Live Chat: Click the chat icon at the bottom right of the website (active 24/7)
- General Questions: Visit the FAQ Page
An initial response will be provided within 7 business days of receiving a complaint. Complex matters may take up to 30 days to resolve.
Our Data Protection Officer (DPO) can be reached directly at privacy@i444.wine. You are welcome to contact the DPO directly for any significant privacy-related concerns.
Common Privacy Questions
No, never. i 444 does not sell your personal data to third parties under any circumstances. Limited data may be shared only for payment processing or legal compliance — and strictly under formal agreements.
Yes, you can request deletion of your data. However, certain information must be retained for a specified period to meet legal obligations (such as financial transaction records). Send your request to support@i444.wine.
Your payment information is secured with 256-bit SSL encryption. We never store full card numbers or CVV codes. Mobile Pay and Nagad numbers are stored in encrypted form and used exclusively for transaction purposes.
Email us at support@i444.wine or reach out via live chat. You will be removed from our marketing list within 24 hours. Please note that essential account and transaction notifications cannot be opted out of.
KYC documents are retained for 5 years after account closure in accordance with AML (Anti-Money Laundering) regulations. This retention period is set by legal obligation and cannot be changed.